videotrig video workspace

Frequently asked questions

Clear answers about videos, notes, privacy, storage, and sharing.

Where are videos hosted?

Videos are uploaded to the YouTube channel connected to your account.

Can I keep using notes after my trial?

Yes. You can continue creating, editing, and organizing notes after your video trial or subscription ends.

Can I create a Time Capsule note?

Yes. Add an opening date and optional password to create a secure share link with a live countdown.

How does Live measure views?

Live records one unique visit per signed-in viewer for each video. The creator’s own visit is not counted.

How is Live content moderated?

You can report another member’s Live video. More than three reports from different users temporarily removes it from Live until an administrator reviews it.

How do invitations work?

Invite a friend by email. You receive one reward only after the invited person activates a paid plan: 5 days for monthly or 1 month for annual.

Are listed prices final?

Yes. The listed subscription prices are final and include VAT.

Can I find older videos and notes?

Yes. Search your own videos and notes by text, then narrow results by category and date.

How do I contact support?

Use the Contact form. Your request is stored in the videotrig support workspace for follow-up.

Can I download or delete my data?

Yes. You can download a JSON copy of your data, export notes as PDF, and permanently delete your local videotrig account data.

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